Reservations and payment formalities:

For confirmed reservations, we request a deposit of EUR 100.00. Please transfer the deposit stating the reason "Deposit" and the relevant reservations period to our account at the Volksbank Gmünd: IBAN: AT964338050399200000, Swift code: VOGKAT21.

Cancellation policy:

3 months until 1 month before travel start 40% of the reservation value

1 month until 1 week before travel start 70% of reservation value

In the last week before travel start 90% of the reservation value

Regarding premature departure 100% are charged.

We recommend that you take out a trip cancellation or trip interruption insurance. See in this regard, the offer of our insurance partner, Europäische Reiseversicherung, at start.europaeische.at/hospl

From a culinary perspective, we offer "all-inclusive" service, including the following:
a rich, healthy breakfast buffet. Lunch buffet with a salad counter. Fresh homemade cakes, coffee/tea/hot or cold chocolate in the afternoons. A choice of 3 menus for dinner, with starters, soup and salads from the buffet. An ice cream treat for the children, soft drinks from the soda fountain and the juice counter and an all-day apple basket. We focus on regional, seasonal and organic products of the region and largely do without flavour enhancers.

Check in - check out:
On the day of arrival, the rooms and apartments are available from 14.00. Early arrivals are welcome to make use of the hotel facilities. If you want to make use of the lunch buffet on the day of arrival, we will charge EUR 5.00 per person, or you can order à la carte from our restaurant menu. Full board starts on the day of arrival with dinner and ends with breakfast on the day of departure. Packed lunches for the trip home will be charged separately.

You are kindly requested to vacate the rooms by 10.00 on the day of departure.

Payment:
You are welcome to settle the bill for accommodation in cash, by advance payment or EC debit card. Last-minute offers can only be settled in cash!

Please note that all on-site consumption and extra costs, e.g. for swimming lessons, the magician's lessons, ski courses, drinks at the bar, massage treatments, etc. have to be settled in cash.

Children and baby care:

Monday to Friday: 9.00 to 20.00. And Sunday: 16.00 to 20.00.

Baby care, Monday to Friday: 10.00 to 20.00.

Kinderhotel Benjamin, Brandstatt 30, A-9854 Malta | Tel.: +43-4733-362 | info@kinderhotel-benjamin.at