Reservations and payment formalities:
For confirmed reservations, we request a deposit of EUR 100.00. Please transfer the deposit stating the reason "Deposit" and the relevant reservations period to our account at the Dolomitenbank Gmünd: IBAN: AT 134073050399200000 Swift code: OVLIAT21
3 months until 1 month before travel start 40% of the reservation value
1 month until 1 week before travel start 70% of reservation value
In the last week before travel start 90% of the reservation value
Regarding premature departure 100% are charged.
We recommend that you take out a trip cancellation or trip interruption insurance. See in this regard, the offer of our insurance partner, Europäische Reiseversicherung, at start.europaeische.at/hospl
From a culinary perspective, we offer 3/4 service, including the following:
a rich, healthy breakfast buffet and small Lunch buffet with a salad counter. Fresh homemade cakes, coffee/tea/hot or cold chocolate in the afternoon. A choice of 3 menus for dinner, with starters, soup and salads from the buffet. Soft drinks from the water/juice fountain and an all-day apple basket. We focus on regional, seasonal and organic products of the region and largely do without flavour enhancers and we cook typical Austrian cuisine.
Check in - check out:
On the day of arrival, the rooms and apartments are available from 14.00. Early arrivals are welcome to make use of the hotel facilities. If you want to make use of the lunch buffet on the day of arrival, we will charge EUR 9.00 per person. 3/4 board starts on the day of arrival with dinner and ends with breakfast on the day of departure. Packed lunches for the trip home will be charged separately. You are kindly requested to vacate the rooms by 10.00 on the day of departure.
You are welcome to settle the bill for accommodation in cash, by advance payment or EC debit card. Last-minute offers can only be settled in cash!
Please note that all on-site consumption and extra costs, e.g. for swimming lessons, the magician's lessons, ski courses, drinks at the bar, massage treatments, etc. have to be settled in cash.
Children and baby care:
Monday to Friday: 9.00 to 20.00. And Sunday: 16.00 to 20.00.
Baby care, Monday to Friday: 10.00 to 20.00.